Privacy Policy - FILE.INK

At FILE.INK, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our user management website and related services (the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Service:

a. Personal Information

When you register for an account, we collect the following personal information:

Name
Password (encrypted)
Email address
Phone number (optional)
Payment information (if applicable)

b. Usage Data

We collect information about how you interact with our Service, including:

IP address
Browser type and version
Pages visited and time spent on the website
Files uploaded or downloaded
Device information (type, OS version, etc.)

c. User Content

When using the Service, you may upload or provide user-generated content, including but not limited to profile information, images, or documents. You retain ownership of your content, but we need to store and process it to provide you with the Service.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Personalize your experience and content
Communicate with you regarding your account and the Service
Process payments (if applicable)
Analyze usage data to improve performance
Send promotional emails and updates (you may opt-out of marketing communications)

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following cases:

Service Providers: We may share your personal information with third-party service providers who assist us in operating our Service, such as hosting providers, email delivery services, and customer support platforms. These providers are required to keep your information confidential and are prohibited from using it for any other purpose.
Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
Business Transfers: n the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you if this occurs.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal or operational limitations.
Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
Update Your Information: You can access and update your personal information.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze usage patterns, and deliver personalized content.Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use some features of the Service.

7. Third-Party Links

The Service may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or actions of third-party websites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically for any updates.